Facilities
Facilities of H Kleopatra
The most popular facilities of the hotel are the free outdoor swimming pool, free private parking, good free Wi-Fi of around 39 Mbps, family rooms, an airport shuttle, the on-site restaurant, room service, non-smoking rooms, the bar and breakfast. Together they cover everything a relaxed coastal holiday in Ulcinj usually asks for.
Outdoors, guests have the seasonal outdoor pool with a pool bar, sun loungers and umbrellas, a sun deck, a garden, a furnished terrace and an outdoor dining area, plus private balconies in most rooms. Massage can be arranged for an additional charge, and evening entertainment and movie nights are organised during the season.
Inside, every room offers air conditioning, heating, a flat-screen TV with satellite channels, a fridge, a wardrobe or clothes rack, a seating area and a private bathroom with shower, towels and toilet paper; selected apartments add a kitchenette with stovetop and kitchenware. Food and drink services include the restaurant, bar, snack bar, room service, wine and fruit on request and special diet meals.
Services around the stay include daily housekeeping, laundry, dry cleaning and ironing for an additional charge, baggage storage, express and private check-in and check-out, invoices on request, fax and photocopying, meeting and banquet facilities for an additional charge, babysitting and child services, a shuttle service and an airport shuttle for an additional charge. Free private parking, including accessible parking, needs no reservation.
For safety and comfort the property is smoke-free and equipped with fire extinguishers, a safe, 24-hour security and CCTV in common areas and outside the building. The family and staff speak Albanian, Montenegrin, Serbian, Croatian, Bosnian, English, German and Swedish.
House rules
Good to know
Check-in is from 13:00 to 22:00 and check-out from 07:00 to 11:00; please let the hotel know your expected arrival time in advance, and bring a photo ID for check-in. Payment before arrival by bank transfer is required, and the hotel will contact you after booking with the details. Cash is accepted on site.
Children of all ages are welcome and children aged 4 and above are charged as adults. Cribs are free on request, extra beds cost 18 EUR per child per night up to 15 years and 30 EUR per person per night from 16 years, subject to availability and paid during the stay. The minimum age for check-in is 18, quiet hours are between 23:00 and 05:00, smoking is not allowed and pets cannot be accommodated.
